A discovery call is ninety minutes, free, and no pitch. We'll either tell you what we'd build, point you to someone better suited, or be honest that nothing should be built at all.
If yours isn't here, just include it in the form. We answer everything in the first reply.
Timelines are scoped during discovery, based on what we're building and the complexity of your operation. Smaller automations move quickly; larger systems take longer. You get a fixed window before you commit, and we hold to it.
If your deadline is tight, say so on the form. We'll be honest about whether we can meet it.
Engagements start in the low five figures and scale with scope. We price after discovery — fixed, never hourly. You'll know the full number before you commit to anything.
Care is included in every active build. There's no separate maintenance contract to worry about.
Yes. Every system is shaped to your stack. We integrate with whatever you already run — your CRM, accounting software, team chat, calendar, phone system, content platform.
We don't ask you to switch tools. The point is to remove friction, not add a migration.
Every active engagement includes care. Monthly check-ins, quiet maintenance, and a direct line when something needs to change. Failure alerts go to us first — usually we've patched it before you'd have noticed.
The same lead who built your system is the one who fixes it. No ticket queue.
Remote-first, working with clients across North America. Discovery and regular demos happen on video — we've shipped working systems for clients we've never met in person, and the format works.
Yes, before discovery. We sign whatever your legal team prefers — confidentiality is the default, not a negotiation. Anything sensitive we touch stays sensitive.
The service areas listed cover most asks, but custom builds are common. If discovery shows the right system is something outside our usual scope, we'll say so and quote accordingly — or refer you to someone better suited.
We don't build outside our depth. The integrity of the work matters more than booking the job.
For larger engagements, yes. A scoped pilot with a defined success metric, then go-or-no-go. Pilot cost rolls into the full build if you proceed.
We propose pilots when scope is large enough that both sides should de-risk before committing. Most builds don't need them.